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Frequently Asked Questions
If you choose items from more than one brand, you'll receive more than one parcel from different manufacturers and that will increase the shipping cost. To reduce your order's shipping cost to a minimum, choose all your items from the same brand.
Parcels are delivered in Germany within 1-2 days with Express shipping. Expect a longer delivery time for bespoke and embroidered products. More delivery information are indicated on each product page. Tracking links will be provided when your parcel has been dispatched.
No! There is a free trade in the EU. All our parcels are sent to Germany from the brands' manufacturers located in the EU. Therefore, there are No additional fees to pay upon delivery. VAT is already included in the price.
Yes! If you are a business in Germany and you have a valid VAT registration number, we will deduct the VAT from your order. First, you have to create a business account and we must validate your VAT number.
You can contact us through our contact page! We will be happy to assist you.
