Frequently Asked Questions
If you choose items from more than one brand, you'll receive more than one parcel from different manufacturers and that will increase the shipping cost. To reduce your order's shipping cost to a minimum, choose all your items from the same brand.
Parcels in Japan are delivered within 3-5 days with express shipping. Expect a longer delivery time for bespoke and embroidered products. More delivery information are indicated on each product page. Tracking links will be provided when your parcel has been dispatched.
No! Import taxes and duties levied by Japan's customs are fulfilled by Cookniche. The price you see at checkout is the price you pay. No additional/hidden fees to pay later!
Yes, we offer discounts up to 20% to businesses. Read more.
